ESC International Website Privacy Policy

 

Website privacy policy

This privacy policy sets out how ESC International uses and protects any information that you give ESC International when you use this website.

ESC International is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement.

ESC International may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes. This policy is effective from 14th May 2018.

What we collect

We may collect the following information through our mailing list sign-up and contact forms:

  • Names
  • Contact information including; email address, phone number
  • Demographic information such as country
  • Place of employment/company employed by
  • Job title

What we do with the information we gather

We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:

  • Internal record keeping.
  • We may use the information to improve, personalise, and supply our products and services (please note that we require your personal data to enter into a contract with you).
  • We may periodically send promotional emails about new products, special offers or other information, which we think you may find interesting using the email address which you have provided.
  • From time to time, we may also use your information to contact you for market research purposes. We may contact you by email or phone. We may use the information to customise the website according to your interests.
  • Replying to emails from you.
  • Analysing your use of our Site and gathering feedback to enable us to continually improve our Site and your user experience.
  • Supplying you with emails that you have opted into.

 

Data sharing

We do not share your data with any third parties for any purpose.

 

We may contract with third parties in order to supply services and products to you on our behalf. Such as payment processing, delivery of goods, search engine facilities, advertising, and marketing. In some cases, third parties may require access to some or all of your data. Where any of your data is required for such a purpose, we will take all reasonable steps to ensure that your data will be handled safely, securely, and in accordance with your rights, our obligations, and the obligations of the third party under the law.

We may compile statistics about the use of our site including data on traffic, usage patterns, user numbers, and other information. All such data will be anonymised and will not include any personally identifying data, or any anonymised data that can be combined with other data and used to identify you. We may from time to time share such data with third parties such as prospective investors, affiliates, partners, and advertisers. Data will only be shared and used within the bounds of the law.

 

In certain circumstances, we may be legally required to share certain data held by us, which may include your personal data, for example, where we are involved in legal proceedings, where we are complying with legal requirements, a court order, or a governmental authority.

 

Security

We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.

How we use cookies

A cookie is a small file, which asks permission to be placed on your computer’s hard drive. Once you agree, the file is added, and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.

Cookies are small text files that can be used by websites to make a user’s experience more efficient.

The law states that we can store cookies on your device if they are strictly necessary for the operation of this site. For all other types of cookies, we need your permission.

This site uses different types of cookies. Some cookies are placed by third party services that appear on our pages.

Cookies we use are split into the categories:

Necessary:
Necessary cookies help make a website usable by enabling basic functions like page navigation and access to secure areas of the website. The website cannot function properly without these cookies.

Preferences:
Preference cookies enable a website to remember information that changes the way the website behaves or looks, like your preferred language or the region that you are in.

Statistics:
Statistic cookies help website owners to understand how visitors interact with websites by collecting and reporting information anonymously.

Marketing:
Marketing cookies are used to track visitors across websites. The intention is to display ads that are relevant and engaging for the individual user and thereby more valuable for publishers and third-party advertisers.

List of cookies we use:

  • CookieConsent
    Stores the user’s cookie consent state for the current domain
  • PHPSESSID
    Preserves user session state across page requests.
  • _ga
    Registers a unique ID that is used to generate statistical data on how the visitor uses the website.
  • _gid
    Registers a unique ID that is used to generate statistical data on how the visitor uses the website.
  • _gat
    Used by Google Analytics to throttle request rate
  • Collect – Provider; google-analytics.com
    Used to send data to Google Analytics about the visitor’s device and behaviour. Tracks the visitor across devices and marketing channels.
  • AMP_TOKEN
    google-analytics
  • Pum-1045
    Stores the users interaction choice with our front/home page pop-up & controls the regularity of that pop-up appearing

We use traffic log cookies to identify which pages are being used. This helps us analyse data about webpage traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes. We do not track user IP addresses and cannot identify geographically where a user has accessed our site.

Overall, cookies help us provide you with a better website by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.

You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.

Learn more about declining cookies here: https://www.networkadvertising.org/understanding-online-advertising/what-are-my-options

Links to other websites

Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.

Controlling your personal information

Your rights (highlight);

  • Can easily request access to their personal information
  • Can easily update their personal information
  • Automatically delete data that our business has no use for
  • Easily request deletion of their personal data
  • Easily request that we stop processing their data
  • Easily request that their data be delivered to themselves or a third party

 

You may choose to restrict the collection or use of your personal information in the following ways:

  • Whenever you are asked to fill in a form on the website, look for the box that you can click to indicate that you do not want the information to be used by anybody for direct marketing purposes
  • If you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time by writing to or emailing us at [email address]

We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so. We may use your personal information to send you promotional information about third parties which we think you may find interesting if you tell us that you wish this to happen.

You may request details of personal information which we hold about you under the Data Protection Act 1998. If you would like a copy of the information held on you please email info@escinternational or write to us at ESC International, The Chambers Duke Street Arcade, Cardiff, CF10 1AZ.

 

If you believe that any information we are holding on you is incorrect or incomplete, please write to or email us as soon as possible at the above address and we will promptly correct any information found to be incorrect.


Signed

 

 

 

Jenni Edwards

Managing Director

14th May 2018

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